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Warranty

Almost every car we sell comes with a warranty, and we will tell you exactly what yours comes with before you buy — not after.



If you are local — our own warranty



If you are close enough to get back to us, the warranty is ours and the work is done in our own workshop on the High Street in Tunstall. That means you deal with Phil, Mark or Danielle rather than a claims line, and the people fixing the car are the people who sold it to you.



It is the part of the job we take most seriously. We have been here over 35 years and we are not hard to find.



If you are further afield — Momentum Warranties



If you are too far away to bring the car back to us, we cover you through Momentum Warranties, an independent warranty provider. You take the car to a garage near you and the claim is handled directly with them, so you are not driving across the country for a repair.



Part exchange to clear — sold as seen



Now and again we take something in part exchange that is cheaper, older or higher mileage than the cars we normally retail. Rather than move it on to the trade, we put it out at a low price and sell it as seen, with no warranty.



These are always clearly marked and the price reflects it. We will tell you what we know about the car, including anything that is wrong with it. If you would rather have the cover, buy one of the retail cars instead — we will not push you either way.



What is covered



Cover depends on the car, its age and its mileage, so we will go through exactly what yours comes with before you buy — in plain terms, not small print. Ask us and we will tell you straight what is in and what is not.



Your legal rights are separate



A warranty sits on top of your rights under the Consumer Rights Act, it does not replace them, and that holds whichever car you buy from us. If something is wrong with a car we have sold you, talk to us.



Extended warranty



You can buy extended cover on most of the cars we sell, and plenty of people do. It picks up where the standard warranty finishes and runs on for longer, so a bill that would have landed on you goes on the policy instead.



There is usually a choice of lengths and levels of cover, so it is worth telling us how long you plan to keep the car and how many miles a year you do — there is no point selling you more than you need.



Ask us for a price before you collect. We will tell you what it covers, what it does not, and what it costs, and you can take it or leave it. We would rather you bought the right one than the dearest one.



If you have already bought the car and wish you had taken it, ring us — it can sometimes still be arranged.



Keeping the warranty valid



Servicing needs keeping up, but it does not have to be done by a main dealer. We can service the car here with matching-quality parts and stamp the book. If you are local, having us do it keeps everything under one roof.



Questions?



Ring 01782 575438 and ask. We would far rather explain it properly before you buy than have you find out afterwards.



PBS Car Centre, High Street, Tunstall, Stoke-on-Trent, ST6 5EG

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Representative Example [HP]

An OTR Cash Price of £5,295.00 with a deposit of £529.50 leaving an amount of credit of £4,765.50. The agreement is resulting a Representative 12.9% APR and a total amount payable of £6,918.10. Payments are based on a duration of agreement of 60 months, with a first monthly payment of £ 106.46, regular monthly payment of £106.46 and a final monthly payment of £107.46.

Contact Details

High Street
Tunstall
Stoke-On-Trent
Staffordshire
ST6 5EG 01782 575438 01782 838997

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